EQUIPMENT RETURNS

Thank You For choosing Wyyerd Fiber as your Internet Service Provider

Returning Your Wyyerd Equipment

Upon discontinuing service, we ask that you return all Wyyerd-provided equipment to our business office.

Equipment should be returned within 10 calendar days of the service disconnect date to avoid unreturned equipment charges.

The following items must be returned (if applicable):

  • Wireless router with power cord
  • Mesh unit(s) with power cord
  • Indoor Optical Network Terminal with power cord
    • Located in or near the OnQ panel 
    • The green end of fiber is plugged into the WAN port
    • Carefully unseat the fiber end 

The following items do not need to be returned :

  • Any outdoor equipment
  • Fiber wall plate
  • Fiber
  • Ethernet cable

Drop Off Locations

Arizona Wyyerd Office

14780 W Mountain View Blvd, Suite 109
Surprise, AZ 85374

Office Hours:   Monday-Friday 8am-5pm
Phone Hours:   Monday-Friday 7am-6pm

Customer Service:   (623) 455-4500

California Wyyerd Office

401 Mile of Cars Way, Suite 100
National City, CA 91950

Office Hours: Monday-Friday  8am-5pm

Customer Service:   (619) 732-6100

In the meantime… stay in touch with us!

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